COCOMO prides itself on having very fast shipping. Most customers have their packages shipped out within 24 hours of placing their order online.PARTIAL SHIPMENTIf you receive only partial of your order, bởi not fret. That is because we dispatch "ready to ship" items as early as we can (usually the next working day), và ship the remainder of the order once it becomes available at no additional cost. So just sit back, relax, & your parcel will be on its way to you. A partial chú ý will be indicated in your parcel và on ESTIMATE it will take 5-14 days or earlier to reach you. On rare occasions, it will take longer than 14 days & this is not within our control & we will not be liable for any delays from brand owners.

You shall examine the goods upon collection for any deficiencies and/or damages. If any hàng hóa is found lớn be expired, missing, incorrect or damaged inside after receiving the order, claims for return (if any) must be lodged khổng lồ our Customer Service (Refund Unit) via QPOST in mochijewellery.com within the next 7 DAYS from the date of delivery/collection; otherwise we shall have the discretion to lớn refuse your request and claims. An acknowledgement text will be sent within 1-2 working days. Follow up kích hoạt to the acknowledgement text will be done within 7-14 working days after getting a respond from brand owner. All return và refund requests are subjected to lớn management approval. We reserve the right lớn reject any requests according lớn returned products’ or unforeseen conditions. We shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses as a result.

COCOMO has the rights to lớn combine carts of the same address and name and ship them lớn the buyer as part of our logistics protocol. Should shipment be delayed due lớn circumstances COCOMO cannot be made liable for, the available item(s) will be sent via the primary mode of delivery the buyer first selected. The buyer hereby assigns the partial delivery to be done via Normal Mail (Singpost) with proof of delivery. If buyer wants lớn opt out for partial delivery, buyer has to lớn notify seller that only complete orders can be sent. This can be done by dropping a cảnh báo at MEMO khổng lồ SELLER page before carting out their purchases.

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All không lấy phí gifts will be indicated in the Drop Down Options in each listing. Buyers should always select the right option when carting out the free gift. Kindly note that if the không tính tiền gift is removed from the option, it warrants that the PROMO giao dịch has ended. All free gifts in all listings in COCOMO are subject lớn availability và changes at cocomo"s discretionWhile COCOMO strives to ensure the accuracy of its product images và information, some manufacturing changes to lớn packaging and/or ingredients may be pending update on our site. Although items may occasionally ship with alternate packaging, freshness is always guaranteed. We recommend that you read labels, warnings & directions of all products before use & not rely solely on the information provided by COCOMO.

Patch tests are an easy way to help predict if you will have a negative initial reaction lớn a new product. It is recommended lớn perform a patch test before incorporating a new sản phẩm into your routine. Please chú ý that the patch kiểm tra is only for determining initial irritation reactions khổng lồ products và does not guarantee similar results when applied khổng lồ other areas of the toàn thân (including the face) or after continuous use. It does not tài khoản for underlying conditions and should not be used for the diagnosis of hypersensitivity or allergic contact dermatitis. If you are concerned about starting a new product, please consult a dermatologist prior to lớn use.*Results from the use of beauty hàng hóa above may vary depending upon the individual and will depend on multiple factors, including your age, gender, skin type & condition, use of other products used, health history, lifestyle, diet và others

By shopping in COCOMO mochijewellery.com, you agree khổng lồ be bound by the Terms & Conditions and decisions of OUR COCOMO PTE LTD.

What vì the different warranty types mean?1. Local ( Singapore ) Warranty : The warranty service is offered by COCOMO. Warranty can be claimed to us within the stipulated timeframe. 2. International (korea) Warranty: The warranty is offered by international (korea) brand. Warranty must only be claimed lớn the respective brand owner at buyers" own cost. COCOMO is not liable for such services & buyer has to tương tác the brand owner from their end. COCOMO will provide the contact point of the brand owner.

The shipping fees will not be included if you decide lớn spend $60 in COCOMO under the same shipping group. You may combine any items in our siêu thị to get không lấy phí Qxpress delivery above $60 spent in COCOMO. The shipping fees will not be included when you cart out.

99% of the products sold in COCOMO have expiry dates way above 2 years and 1% may fall below 6 months expiry dates. As it is impossible for us lớn update all expiry dates on the listings, as batches change from time khổng lồ time from the brand owner, it is buyer"s duty to check with us should they require the expiry dates of the items purchased in COCOMO. We are not able lớn update every single expiry dates on the listing.

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